Sweep & inspection
Caps & crowns
Flue relining
Masonry repair
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
HeatShield Chimney Cleaning in Shady Hollow, TX | Boardwalk Chimney Sweep
We provide independent HeatShield chimney cleaning and flue relining service across Shady Hollow, and we also offer our Chimney Sweep in Shady Hollow to homes in the area. We’re one of the few crews in 78739 that camera-scans every liner before and after we touch it. The thing that makes our HeatShield work different here is simple: we know that a clean liner in April can be packed with acorns and oak leaves by October. If you need a HeatShield-lined flue inspected, cleaned, or repaired in Shady Hollow, call (877) 274-1247 for a free estimate.
Why Shady Hollow Residents Choose Us for HeatShield Service
Most chimney sweeps can run a brush through a flue. Far fewer can tell you whether the HeatShield lining inside that flue is actually bonded, cure-checked, and doing its job. We can, because we’ve worked with HeatShield’s cast-in-place Cerfractory system on dozens of 1970s through 1990s masonry fireplaces across the oak-heavy lots of southwest Austin, and we bring that same expertise to our Barton Creek HeatShield service. When we pull a camera up a Shady Hollow flue, we’re looking at more than creosote. We’re checking the pour line, the bond at the tile joints, and the top of the liner where caps fail and critters move in.
Brent Holloway, our owner, spent years working on Hill Country flues before this company existed. Clay-tile liners, stainless inserts, old double-wall metal systems from the eighties lake house boom, he’s been in all of them. That’s the lens we bring to HeatShield work. We’re a full-service chimney and dryer vent company, which means when we find a cap knocked loose by an oak limb during a cleaning, we repair it on the same visit instead of handing you a phone number for someone else. We repair what we inspect. Our full HeatShield sales & service work covers everything from resurfacing cracked flue tiles to documenting the pour with video so you can see exactly what got fixed.
Styles & brands we work with





Common HeatShield Chimney Cleaning Problems We Solve in Shady Hollow
- Acorn and leaf blockages above a clean liner. Shady Hollow’s live oak canopy drops debris into chimneys year-round, but the worst of it lands between late summer and the first fall cold snap. We routinely find a HeatShield-lined flue that scanners clean in spring sitting under a foot of compacted leaf litter and acorns by October. The liner’s fine. The chimney’s blocked. We clear it and usually install or repair the cap that failed to keep the debris out.
- Raccoon and squirrel nests resting right on the cured liner. A loose or missing chimney cap in 78739 is an open invitation. We’ve pulled squirrel dreys and raccoon nests off the top of HeatShield liners more times than we can count, often in chimneys that haven’t seen a fire in years. The animals don’t care how good your liner is. They care that the top of the flue is dark and dry.
- Deteriorated mortar joints between flue tiles. The rare hard Central Texas freeze cracks masonry, and the long drought cycles that follow keep those cracks open. On Shady Hollow homes built in the 1970s through 1990s, we see spalled clay tiles and failing mortar joints that would leak combustion gases. That’s the exact condition HeatShield’s Cerfractory flue sealant is designed to correct.
- Failed or poorly bonded prior HeatShield pours. We’ve followed behind contractors who skipped the pre-scan or rushed the mixing stage. The result is a lining that looks fine from below but has gaps at the offset or thin spots you can only see on a camera. We document everything, because a HeatShield liner is only as good as the prep work underneath it.
- Caps knocked loose by low-hanging oak limbs. Roof access in Shady Hollow often means working around branches that overhang the chimney. A limb that grazes the cap during a windstorm can shift it just enough to let rain and debris through. We see this constantly, and it’s the single biggest driver of avoidable HeatShield service calls in the neighborhood.
HeatShield Service in Shady Hollow: What Local Conditions Mean for Your Equipment
Here’s the thing about owning a HeatShield-lined chimney in Shady Hollow that a generic sweep won’t tell you. This town sits under one of the densest live oak and Ashe juniper canopies in Travis County. Your chimney isn’t primarily a heating appliance. It’s a vertical opening in a tree canopy that happens to have a firebox at the bottom. A HeatShield lining does a great job sealing combustion gases and protecting your flue from the inside. What it cannot do is keep acorns, twig fall, and nesting animals out of the top of the flue. That’s the cap’s job, and in 78739 caps fail constantly because of overhanging limbs and wildlife pressure.
We’ve pulled a raccoon nest off the top of a perfectly intact HeatShield liner on a wooded lot off Brodie Lane. The cap had been knocked askew by a low oak limb, the raccoon had built a nest directly on the cured Cerfractory surface, and the homeowner had no idea because they hadn’t burned a fire in two years. The liner was fine. The chimney was completely obstructed. That’s the Shady Hollow pattern in a nutshell. It’s why we re-check the cap and the top of the liner on every visit, not just during heating season. Our Shady Hollow service area coverage reflects how we actually work here: around the trees, not just around the firebox.
HeatShield Models & Products We Service in Shady Hollow
We service the full HeatShield line: the Cerfractory Flue Sealant for clay-tile flues, the Resurfacing System for damaged flue tiles, and the foam-injected cast-in-place liner system for masonry fireplaces. We also work on HeatShield-lined prefab-to-masonry retrofit conversions, which show up in some of the older metal factory-built units scattered through 78739’s housing stock. On parts, we use genuine HeatShield Cerfractory materials and manufacturer-specified mixing and curing procedures. No aftermarket substitutes. The most common reason a HeatShield liner fails is somebody cutting corners on the castable mix during the pour, and we won’t do that. When a flue is too far gone, fully missing tiles or structurally cracked through the chimney stack, we’ll tell you plainly that a rebuild is the right call rather than pouring a liner over a failed substrate.
See the difference
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AfterHeatShield Service Pricing in Shady Hollow
HeatShield chimney cleaning in Shady Hollow typically runs $180 to $340 for a standard cleaning with camera inspection, and HeatShield flue resurfacing or relining projects generally fall between $2,500 and $7,500 depending on flue height, access, and the condition of the existing tiles. Cap replacement, when a damaged or missing cap is the reason debris got in, adds $150 to $450 depending on the cap type and flue configuration. What drives the cost on HeatShield work specifically is the prep: a proper pre-scan, surface prep, and post-cure camera documentation take time, and skipping those steps is how bad liners happen. Every estimate is free and includes a camera inspection so you can see what we’re seeing before you agree to anything. Call (877) 274-1247 for an exact quote.
Serving Shady Hollow, TX — Our Local Coverage Area
We’re based in the Shady Hollow area and know this community well, and we also provide Lost Creek HeatShield service nearby. Use the map below to see our full service coverage — if you’re nearby, we can almost certainly help.
FAQs – HeatShield Chimney Cleaning in Shady Hollow
Yes, we install and service HeatShield liners in Shady Hollow, and we also offer HeatShield service in West Lake Hills. No, we are an independent chimney sweep, not a manufacturer-authorized or affiliated dealer. We spec HeatShield materials because we’ve seen the results hold up in Hill Country masonry fireplaces, and our documentation standards, pre-scan, pour, and post-cure video, give you independent verification the work was done right. Call (877) 274-1247 to schedule a camera inspection first.
Yes, and in Shady Hollow the reasons are different than in colder towns. The biggest risks to an unused chimney here are wildlife nesting, debris compaction, and cap failure, not creosote buildup. A chimney that hasn’t burned in five years can still be fully blocked by a raccoon nest or a season’s worth of oak leaves sitting on top of a clean HeatShield liner. A level 2 inspection finds the blockage before it becomes a carbon monoxide risk or a fire hazard. Call (877) 274-1247 to book one.
The liner itself is unlikely to be damaged by animals, the cured Cerfractory surface is hard and smooth, but the top of the flue and the cap assembly are absolutely vulnerable. Squirrels chew cap mesh and raccoons dislodge caps entirely. What we see most often is a nest built on top of a perfectly good liner, blocking airflow and trapping moisture. That’s why we inspect the cap and the top of the liner on every visit, and why cap replacement is one of the most common HeatShield-adjacent repairs we do in 78739.
A properly poured and cured HeatShield lining is engineered to flex with the flue, which is exactly what you want when the rare hard freeze cracks exterior masonry and drought cycles keep those cracks open through the following spring. The liner protects the inside of the flue. What it cannot do is prevent new cracks from forming in the crown or the chimney stack itself, which is why we document the condition of the surrounding masonry during every HeatShield inspection. If the structure is compromised, a liner over a failing chimney is the wrong fix, and we’ll tell you that directly.
The deciding factor is the structural condition of the flue tiles underneath. If the tiles are cracked, spalled, or have failing mortar joints, HeatShield resurfacing can seal and line the existing flue. If the tiles are missing entirely, or the chimney stack itself is structurally cracked, a liner is a band-aid and a flue rebuild is the honest answer. The only way to know is a camera scan, which we include with every estimate at no charge. Call (877) 274-1247 and we’ll put eyes on it.
Service Areas Near Shady Hollow
Boardwalk Chimney Sweep provides HeatShield service beyond Shady Hollow into the surrounding Hill Country communities. We work regularly in Onion Creek, where 1980s masonry fireplaces share the same clay-tile aging patterns as Shady Hollow. We also cover Lago Vista, Hornsby Bend, Barton Creek, Lakeway, Bee Cave, and The Hills. If you’re nearby and wondering whether we’ll come out, call (877) 274-1247.
Book Your HeatShield Service in Shady Hollow Today
If your Shady Hollow chimney hasn’t been camera-scanned in the past year, or if you have a HeatShield liner and a cap that’s seen better days, let’s get it checked before the next windstorm drops another limb on it. Call (877) 274-1247 for a free estimate and camera inspection.
Written by Brent Holloway, Owner at Boardwalk Chimney Sweep, serving Shady Hollow and the surrounding Hill Country.