Sweep & inspection
Caps & crowns
Flue relining
Masonry repair
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
HeatShield Chimney Cleaning in Austin, TX | Boardwalk Chimney Sweep
We provide independent HeatShield in West Lake Hills and across Austin, from 78701 to 78704 and beyond, with full chimney cleaning and liner service. What makes our HeatShield work different here is simple: Austin’s 100°F-plus summers bake creosote into a glass-hard glaze that wrecks cured ceramic liners faster than any ice cycle ever could. If your HeatShield-coated flue is underperforming or you suspect the original application was done over dirty tiles, call (877) 274-1247 for a straight answer and a free estimate.
Why Austin Residents Choose Us for HeatShield Service
Most chimney companies in Austin know how to run a brush. Far fewer understand what HeatShield Cerfractory Flue Sealant actually does when it’s applied over clay tile that has spent decades in Central Texas heat. We work on HeatShield-cured flues that have delaminated, cracked, or trapped moisture behind the coating, and we know the difference between a liner that can be saved and one that needs a full reline. Brent Holloway, our owner, learned flue systems through the HVAC and building systems program at Austin Community College’s Riverside Campus and spent years working every liner type you’ll find in the Hill Country. That hands-on background means we repair what we inspect, using genuine HeatShield ceramic mortar and mixing products rather than off-brand substitutes. For full context on our HeatShield capabilities, see our HeatShield sales & service page.
Styles & brands we work with





Common HeatShield Chimney Cleaning Problems We Solve in Austin
HeatShield is a solid product line, but it has failure patterns in this climate that you won’t see in colder cities. These are the five we run into most often in Austin homes:
- Delamination from baked glaze creosote. Austin’s long dry spells turn creosote into a hard, glassy deposit. If an original installer coated over that glaze without removing it first, the HeatShield layer eventually peels away from the tile. We grind the glaze off and re-coat only after the clay underneath is verifiably clean.
- Hairline cracking from thermal expansion. Sustained 100°F+ heat makes Austin’s masonry flues expand and contract hard. When the original clay tile had minor spalling, the cured ceramic on top cracks along the same lines. We identify these with a camera before anyone applies more material.
- Water infiltration behind the coating. Austin’s spring downpours hit hard and fast. If a crown or flashing was never repaired before the HeatShield went on, water seeps behind the coating and starts pushing it off the flue wall. The fix starts at the top, not with more liner material.
- Hidden structural damage under old HeatShield. We regularly find HeatShield applied over a crushed tile joint in older Austin bungalows. The coating looks fine from the firebox, but a Level 2 inspection with a camera reveals spalling that was never addressed. We tell owners the truth: a patch won’t fix a shifting liner.
- Capped flues in remodeled bungalows. In Travis Heights and Hyde Park, plenty of fireplaces have been sealed behind drywall during remodels. We often start a HeatShield job by locating the capped flue and cutting a cleanout access before any liner assessment is possible.
HeatShield Service in Austin: What Local Conditions Mean for Your Equipment
Here’s the thing about HeatShield service in Barton Creek and across Austin that you won’t read on a generic brand page. The city’s 1920s-1950s bungalow stock in 78702, 78703, and 78704 was built long before central A/C, which means those original masonry fireplaces were the primary heat source for decades. That’s decades of hot fires, Texas cedar smoke, and summers where the flue bakes at 100°F-plus between uses. The creosote in those old Austin stacks doesn’t flake off like it does up north. It vitrifies. It becomes a hard glaze that a standard sweep’s brush skates right over. If a HeatShield coating is applied over that glaze, the bond fails within a few Austin summers. Before we touch a liner in this city, we check for that glaze layer specifically, because it’s the difference between a ten-year coating and one that peels in three.
HeatShield Models & Products We Service in Austin
We service every HeatShield product line you’re likely to find in an Austin chimney: the Cerfractory Flue Sealant resurfacing system, the insulation mix for relining voids, the manual trowel-applied ceramic liner, and the Total Chimney Solution repair mortar used around tile joints. When your HeatShield liner needs remediation, we source genuine HeatShield ceramic mortar, gasket, and mixing products. For non-liner hardware like dampers and caps, we use quality aftermarket parts that fit properly and last. We stock the common HeatShield materials locally, which means faster turnaround for Austin jobs without waiting on a manufacturer shipment.
See the difference
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AfterHeatShield Service Pricing in Austin
HeatShield chimney cleaning and liner assessment in Austin typically runs between $180 and $340 for a standard sweep and visual inspection of the coating. If we need to grind off baked glaze creosote before re-coating, that adds labor. A full HeatShield resurfacing job depends on flue height, tile condition, and access, so we give an exact quote after the camera inspection. A free estimate covers the inspection, a written condition report, and a straight answer on whether your liner needs repair, remediation, or replacement. Call (877) 274-1247 to set one up.
Serving Austin, TX — Our Local Coverage Area
We’re based in the Austin area and know this community well through our Austin Chimney Sweep work. Use the map below to see our service coverage — if you’re nearby, we can almost certainly help.
FAQs – HeatShield Chimney Cleaning in Austin
Yes. We do it regularly in Travis Heights and Hyde Park. The process starts with locating the capped flue and cutting a cleanout access at the base so we can run a camera and see what’s actually inside before any liner work is quoted. Call (877) 274-1247 for an assessment.
Austin’s sustained 100°F+ heat doesn’t cause ice damage, but it bakes creosote into a hard glaze and stresses exterior masonry through thermal expansion. Those two factors, repeated over many summers, break the mechanical bond between the HeatShield coating and the original clay tile. A proper glaze removal before coating is the single biggest factor in liner longevity here. If you suspect your coating is failing, call (877) 274-1247 and we’ll put a camera on it.
We do not. We are an independent chimney sweep crew that also handles Austin Dryer Vent Cleaning and installs and services HeatShield systems in Austin’s older masonry stacks. We are not authorized, partnered, or endorsed by HeatShield. Our credibility comes from field work on HeatShield flues that have failed or been improperly installed in this climate, and from using genuine HeatShield products on every remediation.
Get a Level 2 inspection with a camera first. No HeatShield coating should go over baked glaze creosote, crushed tile joints, or uncorrected water intrusion from a bad crown or flashing. If those conditions exist, we’ll tell you plainly what needs fixing before coating, and whether your tile is even sound enough for resurfacing. Estimates are free at (877) 274-1247.
Most prefab metal fireplaces in north and east Austin’s 1970s-2000s tract homes don’t have masonry flues at all, so HeatShield isn’t typically the right liner product for them. If the home has a masonry chimney attached to a prefab firebox, we’ll verify the flue type before recommending anything. Call (877) 274-1247 and we’ll sort out what you actually have.
Service Areas Near Austin
Our HeatShield service covers all of Austin plus the surrounding Hill Country communities of Lago Vista, Barton Creek, Lakeway, Bee Cave, and The Hills. Full coverage details are on our Austin service area page. For neighborhoods just west of the city, see HeatShield service in Rollingwood and HeatShield service in Lost Creek.
Book Your HeatShield Service in Austin Today
If your Austin chimney has a HeatShield liner that’s delaminating, cracking, or trapping moisture, don’t wait for the next big rain or the next baking summer to make it worse. We’ll put a camera on it and tell you what’s actually going on. Call (877) 274-1247 for a free estimate.
Written by Brent Holloway, Owner at Boardwalk Chimney Sweep, serving Austin since the days when half these lakeside neighborhoods were still cedar scrub.