Sweep & inspection
Caps & crowns
Flue relining
Masonry repair
Gas fireplace serviceLevel 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
DuraFlex Chimney Cleaning in West Lake Hills, TX | Boardwalk Chimney Sweep
West Lake Hills Chimney Sweep provides independent DuraFlex chimney cleaning and repair across West Lake Hills, TX. Most of our calls here aren’t for interior soot, they’re for caps clogged with live-oak leaves and squirrel nests, because so many 78746 chimneys sit under dense canopy on steep lots. Need an honest assessment of your DuraFlex flue? Call (877) 274-1247.
We’re not a DuraFlex dealer, and we’re not authorized by the manufacturer. What we are is a crew that’s swept and repaired DuraFlex stainless prefab chimney systems across the Barton Creek and West Lake Hills hills for years, learning twist-lock joints, cap assemblies, and insulated double-wall sections by hand rather than by manual. That matters when you’re dealing with a 1980s custom home on a slope off Loop 360 where the flue geometry isn’t in any spec sheet.
If you own a home in West Lake Hills with a DuraFlex liner or cap, you need someone who knows both the equipment and the terrain. Learn more about our DuraFlex sales & service or read about how we work across the West Lake Hills service area.
Why West Lake Hills Residents Choose Us for DuraFlex Service
Brent Holloway started working on Hill Country chimneys after seeing what a friend’s fireplace fire did to a house. He trained through the HVAC and building systems program at ACC’s Riverside Campus, then spent years opening up every kind of flue you find in lake and hill country, clay tile, stainless inserts, and the old double-wall metal systems from the eighties. When he’s on your roof in West Lake Hills, he’s telling you what the flue actually needs, not what the brochure says.
We use genuine DuraFlex components where a matched fit matters: liner sections, caps, top plates, joint hardware. We don’t substitute off-brand parts on a DuraFlex system unless you specifically want a heavier custom cap, in which case we’ll talk through aftermarket options before touching anything. If your liner is sound, we repair it. We don’t sell replacements on a healthy flue.
And because we handle sweeping, liner work, and cap replacement ourselves, you’re not bouncing between a sweep who can inspect and a contractor who can fix. One call to (877) 274-1247 covers the whole chimney.
Styles & brands we work with
Common DuraFlex Chimney Cleaning Problems We Solve in West Lake Hills
- Glazed creosote on stainless flex liners. West Lake Hills homes burn a lot of live oak, which burns cooler and produces denser smoke than post oak or mesquite. That smoke condenses on DuraFlex Pro stainless flex liners as a hard, shiny glaze that a standard poly brush won’t move. We use a poly-and-chain combo to break it loose, then inspect the liner for perforation before we call it done.
- Debris-clogged caps and spark arrestors. The oak canopy here drops leaves, twigs, and pollen straight onto chimney caps nearly year-round, and drought makes it worse. A DuraFlex Deluxe cap with packed mesh stops the draft and invites birds and squirrels to nest on the top plate. We see this more often than any other single issue.
- Crushed or kinked flex liner sections. On sloped lots, exterior chases often have offsets where a previous installer pulled the DuraFlex liner too hard around a bend. The liner narrows, catches soot, and the draw falls off. We scope it with a camera before recommending anything.
- Corroded or loosened twist-lock joints. Hill Country rain events aren’t frequent, but when they hit, water gets behind compromised top plates and runs down the liner. Older DuraFlex installs with loosened twist-lock joints start collecting moisture at the seams, and you’ll smell it before you see it.
- Animal nesting under DuraFlex top plates. Squirrels and birds love a screened chimney cap as much as we hate removing what they leave behind. Nesting blocks the draft and can push debris into the flue. A solid cap with intact spark-arrestor mesh fixes this before the next winter burn.
DuraFlex Service in West Lake Hills: What Local Conditions Mean for Your Equipment
Here’s the detail that shapes our Rollingwood DuraFlex service and West Lake Hills work more than anywhere else we serve: because so many fireplaces sit under dense live-oak canopy on steep lots off Loop 360, a large share of our calls are debris- and nest-clogged caps rather than interior soot. The flue is often cleaner than the cap. We’ll arrive at a 1970s custom home on a private drive, open the cap, and find it packed with oak leaves, twigs, and a squirrel’s winter stockpile, while the liner itself shows only light creosote. Generic chimney pages won’t tell you that. In West Lake Hills, it’s the dominant pattern.
What that means for you as a DuraFlex owner: schedule the cap check even when you think the flue is fine. A blocked cap can mimic liner failure, slow the draw, push smoke into the house, and make you think you need a reline when all you need is a cap cleaning and new mesh. We diagnose before we recommend. If you can smell the smoke inside, the chimney’s already telling you something, worth listening before it gets louder.
DuraFlex Models & Products We Service in West Lake Hills
We work on the full DuraFlex stainless lineup across West Lake Hills homes: the Pro flexible liner, ProFlex insulated double-wall liner, Smooth Wall flex liner kits, and the multi-flue and Deluxe stainless chimney caps. Most 1980s and 1990s homes off Loop 360 have Pro or ProFlex installed, with Deluxe caps on the exterior terminations.
We stock genuine DuraFlex caps, top plates, and common joint hardware locally, which means faster turnaround than waiting on a distributor. For liner sections and full reline kits, we order directly from DuraFlex distributors and schedule the work once parts are in hand. We’ll tell you which parts are OEM, which are aftermarket, and why we made the call, before any work begins.
See the difference
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After
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AfterDuraFlex Service Pricing in West Lake Hills
DuraFlex chimney cleaning in West Lake Hills typically runs $180 to $340 for a standard sweep and inspection, depending on flue height, creosote level, and cap condition. Glazed creosote removal that requires a poly-and-chain process adds labor and runs higher. Cap replacement runs $150 to $450 depending on cap size, material, and whether it’s a single-flue Deluxe or a custom multi-flue cover.
Full DuraFlex liner replacement is the big-ticket item: $2,500 to $5,000 or more depending on flue height, offsets, and whether we’re installing Pro or ProFlex insulated liner. We don’t quote that over the phone without seeing the chimney, and we don’t recommend it unless the camera shows perforation, a crushed section, or geometry that was wrong from the start. A free estimate includes the camera inspection so you can see what we see. Call (877) 274-1247 to schedule one.
Serving West Lake Hills, TX — Our Local Coverage Area
We’re based in the West Lake Hills area and know this community well, including nearby Lost Creek DuraFlex repair needs. Use the map below to see our service coverage — if you’re nearby, we can almost certainly help.
FAQs – DuraFlex Chimney Cleaning in West Lake Hills
Yes, and it’s one of the most common calls we run in the 78746. We remove the cap, clear the mesh and top plate of leaves and nesting, inspect the spark arrestor, and remount it. If the mesh is torn or the cap is warped, we’ll replace it with a genuine DuraFlex unit. Call (877) 274-1247 for cap service.
Glazed creosote looks like shiny black tar on the liner wall instead of flaky black soot. You’ll often notice the fireplace drafting poorly even after a standard sweep, or a sharp campfire smell near the chimney. We confirm with a camera scope, then use a poly-and-chain combination to break the glaze. Schedule an inspection at (877) 274-1247.
Sometimes it’s repairable. If a single section is kinked or crushed at an offset, we can often cut out and replace just that section with a genuine DuraFlex joint, provided the rest of the liner is sound. If the whole liner is narrow from repeated stress or the geometry was wrong from the original install, a full reline is the honest fix. We’ll show you the camera footage either way before we recommend anything.
Yes. We work steep private drives in West Lake Hills routinely and our crews are used to carrying equipment to homes where a service truck can’t get close. We’ll tell you what access we need when you book. Call (877) 274-1247 and the office will walk through it with you.
Yes, and it’s more important here than in flatter parts of Travis County. West Lake Hills falls within the wildland-urban interface, and a chimney that throws embers during a winter burn is a serious ignition source in a neighborhood with heavy oak canopy and drought-dry underbrush. A DuraFlex cap with intact spark-arrestor mesh keeps embers in the flue where they belong. We treat cap mesh as a safety component, not a cosmetic one. Call (877) 274-1247 to have yours checked.
Service Areas Near West Lake Hills
We service DuraFlex chimneys throughout the hills west of Austin. In addition to West Lake Hills, our crews work DuraFlex service in Austin, Barton Creek, Bee Cave, Lakeway, The Hills, and up toward DuraFlex service in Taylor. If your home is on the lakeside slope or tucked into oak canopy, we likely cover it.
Book Your DuraFlex Service in West Lake Hills Today
Get your DuraFlex chimney cleaned and inspected before burn season. Call (877) 274-1247 for a free estimate and schedule a sweep or camera inspection in West Lake Hills. We’ll tell you what the chimney needs, show you the proof, and leave it safe.
Written by Brent Holloway, Owner at Boardwalk Chimney Sweep, serving West Lake Hills and the surrounding Hill Country.